Dominican Republic eTicket is not working: What to do

Experiencing the vibrant culture of the Dominican Republic starts with a simple step: the Dominican Republic eTicket.

This digital entry form is the gateway to the white-sand beaches of Punta Cana, the historical depths of Santo Domingo, and the lush landscapes of Samaná. At iVisa, we're here to ensure your eTicket registration is easy and stress-free.

Dominican Republic eTicket: Common errors to avoid

Occasionally, you might encounter issues with your eTicket, from technical glitches to simple errors. Awareness of these can help prevent them and quickly solve any delays and errors. Here are a few common issues:

• Technical difficulties: If the government or iVisa website is down, or you're unable submit your form, try clearing your browser's cache or using a different browser. Our 24/7 support team is also on standby to offer alternative solutions, if you choose to register through us.

• Incorrect information: Mistakes happen, but they can complicate your travel. If you notice an error after submission, please contact the government contact representatives or iVisa customer support as soon as possible. We'll guide you through the correction process or advise you on the next steps.

• Confusing the health declaration with a visa: The eTicket isn’t a visa and doesn’t replace one. Always check if you need a visa to visit the Dominican Republic on top of the eTicket.

• You don’t have a confirmed flight: The eTicket application will request confirmation flight det for approval. If you haven't booked a flight yet, you can’t start the application.

• No confirmation email: Check your spam or junk folder first. If it's not there, we can help track down your application or assist in resubmitting it if necessary.

if you encounter any other issues, let us know. We're happy to assist!

What exactly is the Dominican Republic eTicket?

The eTicket is not a visa, but rather a document that combines a health declaration, customs form, and exit form in just one single document. You may need a visa on top of the eTicket, depending on your nationality (check your visa requirements on the [government website](https://www.godominicanrepublic.com/travel/entry-requirements/0.

Contact us with questions about the Dominican Republic eTicket

If you have any questions about traveling to the Dominican Republic or run into other issues than above, let us know. We're happy to chat with you online or reach out via WhatsApp.