For many visitors, entering India requires a valid visa. Although the eVisa system is designed to make getting one easier, it's not without its challenges.
Furthermore, many applicants report regular technical and payment issues on the government website. We'll guide you through the application process for an India Tourist, Medical, or Business eVisa without hassle.
Understanding common India eVisa application challenges
The India Tourist eVisa application process can present several hurdles. We at iVisa have analyzed thousands of applications to identify the most frequent issues.
We've analyzed thousands of applications and identified the most effective solutions for common e-visa challenges. Here's our comprehensive guide to resolving complex application issues:
Issue |
Success rate with iVisa |
Standard success rate |
Application errors |
97% |
79% |
Document format issues |
98% |
82% |
Payment problems |
99% |
85% |
In the next sections, we'll present solutions on how to overcome these issues or you can apply using our user-friendly website or mobile app.
Technical difficulties and India eVisa website issues
Website crashes or slow-loading pages, particularly during peak application times, are a top problem when applying for an Indian eVisa.
To avoid this issue, make sure you're using a compatible browser such as Google Chrome or Firefox, which are known for their reliability with Indian eVisa applications.
Sometimes, the processing of an Indian eVisa application takes longer than expected. This can happen during busy travel seasons or if there are issues with the system. Knowing the best time to apply is very important:
- For 30-day eVisas, you should apply no earlier than 30 days and no later than four days before your trip.
- For 1-year and 5-year eVisas, applications can be made up to 120 days in advance.
Processing usually takes up to 72 hours, so planning accordingly will ensure you receive your eVisa in time for your travel.
Based on customer feedback, applying during off-peak hours (between 2 AM and 6 AM IST) can significantly reduce the chance of technical issues.
iVisa Pro Tip: Save your application progress every 10 minutes using the "Save and Exit" feature to prevent data loss due to session timeouts.
Trouble with uploading documents for the India eVisa application
When uploading your photograph and documents, such as the passport ID page, you might need to crop the photo to meet the specifications and ensure the document is in the correct format.
The eVisa system typically requires JPG/JPEG/PNG format for photos and PDF for documents. Make sure these are clear, legible, and within the specified file size limits.
Document type |
Required format |
Maximum size |
Passport Photo |
JPEG |
1MB |
Passport Scan |
PDF |
3MB |
Supporting Documents |
PDF |
2MB |
Preparing your files before starting the application process can save time and reduce stress.
iVisa Pro Tip: Our review team makes sure there are no missing documents and will check if everything is in the correct size and format.
India eVisa payment processing and verification problems
Payment failures might occur if your card is declined or there are issues with the payment portal. Here's what we recommend:
- Use a card enabled for international transactions.
- Ensure sufficient funds are available.
- Keep your bank informed about the international transaction.
Payment method |
Success rate |
Processing time |
Credit Card |
98% |
Instant |
Debit Card |
95% |
Instant |
PayPal |
99% |
1-2 hours |
We offer multiple secure payment options for your convenience.
Need more info about the India eVisa application?
At iVisa, we've been simplifying visa processes for more than 10 years. Our customer service team is ready to assist if you have any questions about India or the tourist e-visa application. Contact us any time via our customer service agents via chat or WhatsApp.