How to apply for the UK ETA: A step-by-step guide

Having issues with the UK Government ETA app? You're not alone. But don't worry – we can help. Here's how to get your UK ETA step by step.

Quick and easy application via iVisa

Simply apply via our website or by downloading the iVisa app.

Why choose iVisa?

Our service has many advantages over the UK Government app, including:

• Higher acceptance rate: We’ll review your application to ensure it meets all requirements

• Saving time: Skip the hassle of navigating government websites and forms

• Extra support: Get assistance throughout the application process

• Take your time: You can pause your application and resume whenever you want without losing your progress. Instead, the government is one shot and clears after 20 min without activity. If you close or exceed the time limit, you’ll have to start over

• Human customer service: iVisa has human customer service agents available 24/7. The government only has a chatbot available for users

• Multiple applicants: With iVisa, our customers can apply for +1 person in the same process; in the government platform, it has to be done by 1 applicant at a time (from start to finish, including payments)

• Passport scan: To upload your passport information with iVisa, you don’t need a phone with NFC enabled. Plus, our experts review your applications to ensure everything is compliant with government standards. At iVisa we have an easier passport scan upload process than the government web and app

• Fewer steps: Complete your application in fewer steps, with no need for face scanning or a security code

• Payment methods: Use your favorite payment method, we have plenty of options: Paypal, Venmo, Google Pay, Apple Pay, and credit/debit card. The government only offers Google Pay, and credit/debit cards

Common mistakes to avoid

1. Incorrect passport information

It’s important that all details match your passport exactly, including name spelling and passport number.

2. Poor quality photos

Submit high-quality photos that meet the specified requirements. Blurry or low-resolution images can cause delays.

3. Incomplete applications

Answer all questions thoroughly and accurately. Missing information can lead to application rejection.

Challenges of applying for a UK ETA through the UK Government website

Applying directly via the UK government website brings with it some potential challenges, including:

• You can't save your progress:

The government’s app and website often time out, meaning you'll need to complete your application in one go since you can't save and return to it later.

• The application is only available in English:

If English isn’t your first language, the questions can be confusing, which could lead to mistakes and a possible rejection.

• It’s difficult for families:

Only one person at a time can apply, so if you're applying for a family, each application must be filled out and paid for separately.

• Reported passport scan issues:

Many applicants report the app and website have trouble recognizing passport information.

• Reported payment problems: Declined payments are another commonly reported issue.

• No customer support: If your application is rejected, there’s not much you can do except reapply, as the UK Government doesn't offer support for denied ETAs.

Contact us any time via our customer service agents via chat or WhatsApp.

I've traveled to the UK over the last 20 years, and it has always been a complicated process to get an entry visa – to the extent that one time we thought of canceling our trip. The new iVisa system makes it so easy to apply and fast.

• Mohammad, Saudi Arabia

Our comprehensive UK ETA guide will walk you through everything you need to know about the UK ETA application process, common mistakes to avoid, and how to make your trip as smooth as possible.